Waiting | Orders allocated to BuyToMe buyers |
Purchasing | BuyToMe Buyers are purchasing the items. |
Purchased | Purchased already, ready to delivery to our warehousing center |
Out of stock* | Sold out(probability of 5%) |
Invalid Items* | The following cases are considered as invalid orders: ● Virtual items, Contraband items ● Invalid item URL ● Inconsistent name & price of the item with the submitted information ● No item details and images |
Issue Items | Need to be confirmed by users for lack of essential information about size, color, etc. |
Return & Exchange | Return and exchange items after negotiation with sellers |
Contacting Sellers | Attempt to contact sellers but no reply. Contact us for refund via message if you do not want to wait. |
ArrivedBuyToMe | Items have been received by BuyToMe. |
unpaid | The Waybill without making payment |
Sorting & packaging | items leave the warehouse, Packaging |
Sent | The parcel is sent to logistic provider successfully |
Incorrect information* | Invalid or less detailed delivery information (such as: name, address). We will contact you via message, please reply in time to solve the issue. |
Incorrect delivery service* | Your waybill contains contraband items for selected delivery service. We will contact you via message, please reply in time to solve the issue. |
Delivered | To confirm you have received the parcel, click on “Delivered” in “My parcel” |